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The following information is shipped with the System p5 505 server.Additional copies are available. To order, contact your IBMrepresentative.
Hardware documentation such as installation instructions, user'sinformation, and service information is available to download or view at
Services |
IBM services include business consulting, outsourcing, hosting services, applications, and othertechnology management.
These services help you learn about, plan, install, manage, or optimize your IT infrastructure to bean On Demand Business. They can help you integrate your high-speed networks, storage systems,application servers, wireless protocols, and an array of platforms, middleware, and communicationssoftware for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.
For details on available services, contact your IBM representative or visit
For details on available IBM Business Continuity and Recovery Services,contact your IBM representative or visit
For details on education offerings related to specific products, visit
Technical information |
Physical specifications
To help ensure installability and serviceability in non-IBM industrystandard racks, review the installation planning information for anyproduct-specific installation requirements.
Operating environment
Homologation — Telecom Environmental Testing (Safety and EMC): Homologation approval for specific countries has been initiated withthe IBM Homologation and Type Approval (HT&A) organization in LaGaude.This System p5 model and applicable features meet the environmentaltesting requirements of the country TELECOM and have been designed andtested in compliance with the Full Quality Assurance Approval (FQAA)process as delivered by the British Approval Board for Telecom (BABT),the U.K. Telecom regulatory authority.
Product safety/Country testing/Certification
General requirements: The product is in compliance with IBM Corporate Bulletin C-B0-2594-000 Statement of Conformity of IBM Product to External Standard(Suppliers Declaration).
System p5 505 system configuration: The minimum System p5 505 configuration must include a processor, a processor entitlement, memory, power supply, hard disk drive, a DVD-ROM or DVD-RAM, bezel and hardware indicator, powercord, and a language group specify. The defaults, if no choice is made, are:
Power supply: The base machine contains one ac power supply with a secondavailable for redundancy.
Redundant power supply and fans
Memory features
PCI card slots: The System p5 505 server has two 266 MHz, 64-bit PCI-X slots. Oneslot is long and the other slot is a low profile. Slots are nothot-swap. Low-profile adapters cannot be installed in the long slot andlong or short adapters cannot be installed in the low profile slot.
Graphics adapters
IBM has transformed its delivery of hardware and software support services to put you on the road tohigher systems availability. Electronic Services is a Web-enabled solution that provides you withan exclusive, no-additional-charge enhancement to the service and support on the IBM eServer. Youshould benefit from greater system availability due to faster problem resolution and preemptivemonitoring. Electronic Services comprises of two separate, but complementary, elements: ElectronicServices news page and Electronic Service Agent™.
Electronic Services news page provides you with a single Internet entry point that replaces themultiple entry points traditionally used to access IBM Internet services and support. The news pageenables you to gain easier access to IBM resources for assistance in resolving technical problems.
The Electronic Service Agent is a no-additional-charge software that resides on your IBM eServersystem. It is designed to proactively monitor events and transmit system inventory information toIBM on a periodic, customer-defined timetable. The Electronic Service Agent tracks systeminventory, hardware error logs, and performance information. If the server is under a current IBMmaintenance service agreement or within the IBM warranty period, the Service Agent automaticallyreports hardware problems to IBM. Early knowledge about potential problems enables IBM to provideproactive service that maintains higher system availability and performance. In addition,information collected through the Service Agent is made available to IBM service supportrepresentatives when they are helping answer your questions or diagnosing problems.
To learn how Electronic Services can work for you, visit
Terms and conditions |
Volume orders: Contact your IBM representative.
IBM Global Financing: Yes
Warranty period: Three years
Alternative warranty options are available on a special bid basis fromyour IBM representative or Business Partner.
Warranty service: If required, IBM provides repair or exchange service depending onthe types of warranty service specified for the machine. IBM willattempt to resolve your problem over the telephone, or electronically viaan IBM Web site. You must follow the problem determination andresolution procedures that IBM specifies. Scheduling of service willdepend upon the time of your call and is subject to parts availability.If applicable to your product, parts considered customer replaceableunits (CRUs) will be provided as part of the machine's standard warrantyservice. Service levels are response time objectives and are notguaranteed. The specified level of warranty service may not be availablein all worldwide locations. Additional charges may apply outside IBM'snormal service area. Contact your local IBM representative or yourreseller for country- and location-specific information.
CRU service: IBM provides replacement CRUs to you for you to install. CRUinformation and replacement instructions are shipped with your machineand are available from IBM upon your request. CRUs are designated asbeing either a Tier 1 or a Tier 2 CRU.
Tier 1 CRU Installation of Tier 1 CRUs is your responsibility. If IBMinstalls a Tier 1 CRU at your request, you will be charged for theinstallation.
For machines with on-site same-day response service IBM will replace aTier 1 CRU part at your request, at no additional charge.
Tier 2 CRU You may install a Tier 2 CRU yourself or request IBM toinstall it, at no additional charge.
Based upon availability, CRUs will be shipped for next-business-daydelivery. IBM specifies, in the materials shipped with a replacementCRU, whether a defective CRU must be returned to IBM. When return isrequired, return instructions and a container is shipped with thereplacement CRU and you may be charged for the replacement CRU if IBMdoes not receive the defective CRU within 30 days of your receipt of thereplacement.
The following parts have been designated as Tier 1 CRU parts:
CRU service: IBM provides replacement CRUs to you for you to install. CRUinformation and replacement instructions are shipped with your machineand are available from IBM upon your request. CRUs are designated asbeing either a Tier 1 or a Tier 2 CRU.
Installation of Tier 1 CRUs is your responsibility. If IBM installs aTier 1 CRU at your request, you will be charged for the installation.
For machines with on-site same-day response service IBM will replace aTier 1 CRU part at your request, at no additional charge.
You may install a Tier 2 CRU yourself or request IBM to install it, at noadditional charge.
Based upon availability, CRUs will be shipped for next-business-daydelivery. IBM specifies, in the materials shipped with a replacementCRU, whether a defective CRU must be returned to IBM. When return isrequired, return instructions and a container is shipped with thereplacement CRU and you may be charged for the replacement CRU if IBMdoes not receive the defective CRU within 30 days of your receipt of thereplacement.
The following parts have been designated as Tier 1 CRU parts:
The prices provided in this announcement are suggested retail prices forthe U.S. and are provided for your information only. Dealer prices mayvary, and prices may also vary by country. Prices are subject to changewithout notice. For additional information and current prices, contactyour local IBM representative.
The following are newly announced features on the specified models of theIBM System p5 9115 machine type:
For ServiceElect (ESA) maintenance service charges, contact IBM GlobalServices at 888-IBM-4343 (426-4343).
IBM Global Financing: IBM Global Financing offers competitive financing tocredit-qualified customers to assist them in acquiring IT solutions.Offerings include financing for IT acquisition, including hardware,software, and services, both from IBM and other manufacturers or vendors.Offerings (for all customer segments: small, medium, and largeenterprise), rates, terms, and availability can vary by country. Contactyour local IBM Global Financing organization or visit
Order now |
To order, contact the Americas Call Centers, your local IBMrepresentative, or your IBM Business Partner.
To identify your local IBM representative or IBM Business Partner, call800-IBM-4YOU (426-4968).
The Americas Call Centers, our national direct marketing organization,can add your name to the mailing list for catalogs of IBM products.
Note: Shipments will begin after the planned availability date.
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